Creating a refund button
- Go to Settings/Menu > click on "Products"
- Go to the section tab
- Click on "add section" to add a refund section
- Go to Settings > Product > Product tab
- Add a product named "refund"
- Give it a price of zero
- Assign it to the refund section
- Click "Update"
Generating a refund for a customer
- Go to the new order page
- Select the customer in question
- Click on the refund product
- Once the product is selected, hover your mouse over the price
- Click on the edit pen on top of the item price
- Indicate the refund amount (the price has to be a negative value)