To remove CleanCloud branding, set custom colors or add your logo to your email you must be on the Standard or Professional subscription.
Change Email Appearance
To customize your email notification appearance go to the Settings > Admin > Store Settings > Appearance. There you can set the colors for your email, add your logo, and add any custom text that you want to appear on all of your email notifications (e.g. your Tax ID).
Change Email/SMS Notification Content
If you wish to make changes to the content of your emails/SMS then we may be able to change this for you, for an additional fee. To request changes submit a ticket to CleanCloud support with your proposed changes. A customization wizard is coming soon for you to customize this yourself very soon until then it's $75, £65+VAT, €65+VAT, per email to change/update.
Sending An Email Notification With Your Domain
CleanCloud can send email notifications using your domain. For example if you own mydrycleaner.com we can send email notifications using an email address like firstname.lastname@example.org.
Please note there is a one time setup fee for this process, which we will charge up front of $75, £65+VAT, €65+VAT.
Here are the steps to follow:
- Request us to send an email for your domain
- We will send you some TXT and CNAME values which you will need add to your domain record so that we have permission to send an email on behalf of your domain.
- You will have to log in to the place where you bought the domain (e.g. Google Domains or GoDaddy), and add the TXT and CNAME values that we provide to your domain
- Once this is done, we will be able to verify we have permission to send an email on behalf of your domain.
Please note that as your domain will be changed to yours, email responses will no longer come in through CleanCloud and will need to be responded to via your inbox.